Got questions? This way.
FAQs, quick fixes, and official info on every feature.
Can't find your question here, try our support forums.
New Clients
Essential information for new clients.
We will be more than happy to discuss how Quizly can help your educational institution. Please visit our Start page to schedule a Zoom call.
You can reach us at start@quizly.ca.
Customer Support
Getting help and overcoming technical dificulties.
Technical support is available via email at support@quizly.ca. Use email support to report technical dificulties or issues students or your IT staff may be experiencing, as well as to get any "how-to" advice.
Phone numbers varry by country and region. Please reffer to your welcome package to find the phone number you can use for technical support.
Billing Matters
For questions or assistance regarding payments, invoices, and other billing matters please write to billing@quizly.ca.
For direct and wire transfer payments from within Canada in CAD, please follow these instructions.
For wire transfer payments initiated from the USA in USD, please follow these instructions.
Credit card payments are possible for some invoices. If you invoice contains a credit card payment link, you are able to make a payment using a credit card.
Partnerships
We are continuously seeking to partner with vendors and organizations who have established relations and a proven track record in selling software solutions to educational institutions. Please contact us at partnerships@quizly.ca to start a conversation.
Legal
An example of the Master Service Agreement for universities, along with the Student User Agreement and Privacy Policy.
For full transparency, you can download the default Master Service Agreement (MSA) from this link. This document outlines the terms and conditions that govern the use of Quizly across all participating institutions.
The following document is an excerpt from the Master Service Agreement (MSA) that constitutes the Student User Agreement and Privacy Policy, which is binding for all students and personnel using the Quizly mobile application.
Business Entity Information
Quizly is developed and sold by New Explorers Educational, INC.
New Explorers Educational, INC
#426, 230 1210 Summit Drive, Kamloops, V2C 6M1, BC, Canada
Business number: 765668827BC0001
PST: PST-1487-1923
GST: 765668827RT0001
Get Started
Drive Significant Impact with Quizly
If you care about your students' well-being, you'll prioritize their mental health—no matter the cost. See how your educational institution can start benefiting in just a couple of weeks.